An internationally recognized resource for process and performance improvement, the American Productivity & Quality Center (APQC) helps organizations adapt to rapidly changing environments, build new and better ways to work, and succeed in a competitive marketplace. With a focus on benchmarking, knowledge management, metrics, performance measurement and quality improvement initiatives, APQC works with its member organizations to identify best practices, discover effective methods of improvement, broadly disseminate findings, and connect individuals with one another and the knowledge, training, and tools they need to succeed. Founded in 1977, APQC is a member-based nonprofit serving approximately 500 organizations around the world in all sectors of business, education, and government.
benchmarking, knowledge management, metrics, performance measurement and quality improvement
Summary by 李晓霞 on 2003-02-12
Last updated by 李晓霞 on 2003-02-12